Solider & Family Assistance Center (SFAC)

907-580-0673 DSN 317-580-0673

Building 4986, Zuckert Avenue

SFAC Hours of Operation 0730 - 1630 Monday - Friday excluding holidays

 

Director: Russell C. Black 907-580-0670 DSN 317-580-0670 Email

 

Information & Referral Specialist: Christian WT Garrett 907-580-0673 DSN 317-580-0673 Email

 

Human Resource Specialist: Jim Hargis 907-580-0674 DSN 317-580-0674  Email

 

Army Career Alumni Program Counselor: Christine Carlin 907-384-6645 DSN 317-384-6645 Email

 

SFAC Objectives

Provide a warm friendly environment where Warriors and Families can feel comfortable, receive mutual support and exceptional customer service. Streamline and connect Warriors and their families to essential services.

 

Promote activities that encourage physical, emotional, educational and vocational wellness The SFAC is here for you...

 

The Army has a wide range of programs to help support Warrior Transition Unit (WTU) Soldiers and their Families. The SFAC can help navigate these programs by providing accurate information and coordinating referrals to the right people at the right agencies to help make the system work for you. Many times, simply having information made available can help to reduce anxious feelings and spur a plan of action for making things better for you and your Family.

 

The SFAC maintains a wealth of information on services and programs available in the military and civilian communities. SFAC personnel are available to research additional resources on an as-needed basis to help find resources that may help to suit your individual needs. The SFAC provides tailored integrated support services for the Warrior in Transition (WIT) Soldiers and their Families. The SFAC is to act as a liaison between the specific Supporting Community Agencies and the WTU and Family members.

 

Vision: A strong, integrated WTU-SFAC partnership that works collaboratively to identify and meet the needs of the WTU community and promote healing and wellness. Mission: Improve the quality of life of WTU Soldiers and their Families by providing tailored, integrated support services to all of our clients.

 

Services provided or coordinated by the SFAC Team include, but are not limited to:

Entitlements and Benefits Counseling Military Pay Issue Assistance Military Personnel Services such as ID cards, DD 214s, SGLI changes VA Benefits and Entitlements Demobilization Briefings

Local, state and national community resource information

Transition/Employment Assistance Substance Abuse information and referral Services to include financial counseling, stress management, translator coordination 

Exceptional Family Member Services Assistance with Travel Pay for Family Members on Invitational Travel Orders (ITO)

Coordination of Legal services Pastoral Services

Emergency housing plans for non-medical attendants who provide care for the WT

Identifying lodging resources for Family members

Child Care Assistance and Referral Coordination with Army Reserve and National Guard State and Local Agencies Liaison with Ombudsmen services

Military Family Life Consultant Military Family Life Coaches

Accept and manage donations