907-384-1515 & 907-384-7485 & DSN 317-384-1515 & 317-384-7485
Toll Free 1-800-984-1517
Building 600, Rooms A140/A142
VACANT 907-384-1515 DSN 317-384-1515
Susie Baty 907-384-7485 DSN 317-384-7485 Email
Newcomer's Orientation (2 x per month)
Hearts Apart (quarterly)
Sponsorship (2 x per month)
Citizenship Immigration 101 (annually)
Click here to sign-up for a class via email
For additional relocation information please visit:
Military OneSource - click on "Moving"
In-Processing Brief: Held twice weekly in room A103, ACS services are reviewed, and the Soldier's current status and condition upon in-processing are discussed. A welcome packet and Newcomers Resource Guide can be requested at that time if you have not yet already received one.
Lending Closet: The Lending Closet provides basic housekeeping items for temporary loan to incoming and outgoing Families and in other cases determined appropriate. Items include pots and pans, dishes, silverware, irons and ironing boards, toasters, coffee-pots, sleeping mats, cribs, high chairs, child car seats and other items. Initially the items are loaned out for 30 days; if additional time is required due to delays in household deliveries, requests for extensions are granted in two week increments. Orders to JBER-Richardson and an ID card are required to check out items. Please pack in your hold baggage the following items that the Lending Closet does not provide: bed linens, pillows or towels.
Newcomers Orientation: Attendance is mandatory at the JBER-Richardson Newcomers Orientation. Held every first and third Wednesday of each month at Building 7, JBER-Richardson Education Center, the starting time is 0900 with doors open at 0830. The Newcomers Orientation usually lasts eight hours. Normally, a representative from the 673d Air Base Wing Command Group will open the Newcomers Orientation with a personal welcome to Service members and their spouses, followed by additional information and speakers. Spouses are encouraged to participate. Child care is available at normal CDC rates by making reservations at least seven days ahead of time, phone: (907) 384-7483. For further information on the Newcomers Orientation, please call ACS at (907) 384-1515.
Relocation Counseling: Relocation counseling is provided on an individual or group basis to provide information to assist with the stress of moving. Counseling includes assessing the sercvice members’ individual or Family needs and particular relocation circumstances. Whether the service member and/or Family member needs to discuss the current situation for stress relief or whether more extensive discussion is needed on a wide array of topics from schools to housing to jobs. Extended counseling on these and other topics is available from ACS Relocation Readiness Program. Appointments can be made by calling (907) 384-1515/7485.
Hearts Apart: This outreach group supports and assists Families of deployed service members. Enjoy a fun-filled, relaxing and informative time to meet with other spouses and Families in similar situations. Family members are provided with local information and services specific to their needs. Family members may register to receive a monthly ACS on-line calendar that will keep them informed of activities, services and programs available to them on post. For further information please call (907) 384-1515.
Citizenship Assistance: The Relocation Readiness Program will assist eligible Family members in providing information in obtaining and submitting their citizenship application and act as a liaison between the member and the U.S. Citizenship Immigration Service (USCIS)when required. A citizenship “Immigration 101” workshop conducted by a CIS representative is offered. Flash cards are available free of charge to help applicants for citizenship learn the questions and answers on the civics test. A study test is also available. Call (907) 384-1515 for more information. English as a Second Language: Resources are available through the Relocation Readiness Program for foreign-born spouses. Referrals for cross-cultural training and cultural mediation services/resources are available. Alaska Literacy Program (907)337-1981
Sponsorship Program: Relocation Readiness Program provides training for units and individuals who want to become sponsors. If you have not been assigned a sponsor or have not been contacted, you can request a sponsor (http://www.usarak.army.mil/main/ then select "Welcome to Alaska", then request a sponsor). Service members seleceted to become sponsors can access online training and obtain a certificate by visiting the : Department of Defense electronic Sponsorship Application and Training (eSAT) brochure A sponsor is someone from your new unit who is assigned to assist you with settling into your new location. He/she will be the same or close to your rank and the same marital status, if at all possible. This person will be knowledgeable about the local community and the installation and is available to assist you and your Family.
Military OneSource or call 1-800-342-9647